How do I create custom fields?

Modified on Mon, 24 Aug at 4:46 PM

How do I create custom fields?

Custom fields store the data you need in a campaign - text, phone, email, dates, numbers, checkboxes, JSON, and more. There is no Field type named Select. Dropdown behaviour is added with field Rules (allowed options), not by picking a Select type.

TL;DR

Access: Campaign settings → Fields → + New field. Set name and type (e.g. Default, Phone, Email, Number, Date, Check, JSON object - the UI lists many semantic types). To make a dropdown: open the field’s Rules → enable Must be one of these options (or multi) → enter options → Save. For named select lists with slugs/actions, see dropdown / select options. All fields are visible to campaign users - no field-level visibility restriction.

Get started in 4 steps

Create the field

Go to Campaign settings → Fields → + New field. Enter Field name and choose a Field type from the list (Default, Phone, Email, Number, date types, Check, JSON object, address-related types, IDs, etc.). Save. Use the slug/API name in placeholders and forms.

Choose the right field type (no “Select” type)

Default - general field; often used for dropdowns via Rules. Phone / Email / address types - typed input with matching validation rules. Number / currency / date types - structured values. Check - yes/no. JSON object - structured/data fields. There is no Field type called Select.

Configure Rules (required, dropdown options, …)

Open Rules on the field. Available rules depend on field type. Common: Required; for dropdowns Must be one of these options / Must be one or more of these options with parameters like option1; option2;... Phone/Email fields also show type-specific rules. Prefer form-level required in pages when possible for softer enforcement.

Use the field across the campaign

Once saved, the field is available in forms, booking forms, webpages, email/SMS templates, automations, and filters. All users with campaign access can see all fields - field-level visibility restriction does not exist in Hubhus.

Create: Fields → + New field · Dropdown options: field Rules · Named Selects lists: see Select/dropdown article

Common searches

custom fields • create field • field types • Default field • field rules • dropdown options • no select field type • JSON object field

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